1. Who We Are and How to Contact Us
PLCStockHub is the public name used for this Website. For privacy questions or requests, contact us at:
- Website: https://plcstockhub.com/
- Email: [email protected]
2. Information We Collect
Information You Provide
When you submit an inquiry, request a quotation, or contact us, we may collect:
- Your business email address;
- Your company name;
- Your telephone or WhatsApp number;
- The product model, Siemens MLFB, part number, quantity, and requested condition;
- Delivery destination and shipping requirements;
- Technical, compatibility, purchasing, or other questions included in your message; and
- Any other information you voluntarily provide in an email, form submission, or subsequent business communication.
Our inquiry forms require a valid email address. Other fields may be optional unless they are needed to review a specific request.
Information Collected Automatically
When you use the Website or submit a form, our systems may process technical information such as:
- Your Internet Protocol (IP) address;
- The page or URL from which an inquiry was submitted;
- The date and time of the request;
- Browser, device, operating-system, and general request information contained in standard server logs; and
- Security and rate-limiting data used to detect spam, abuse, or repeated submissions.
We do not ask you to provide government identification numbers, payment-card details, account passwords, medical information, or other sensitive personal information through the Website inquiry forms. Please do not include such information in an inquiry.
3. How We Use Personal Information
We use personal information for the following purposes:
- To receive, review, and respond to product inquiries and RFQs;
- To identify requested products and clarify models, quantities, condition requirements, destinations, and technical questions;
- To prepare quotations and communicate about availability, commercial terms, delivery requirements, and related transactions;
- To maintain business and inquiry records;
- To protect the Website, prevent spam and abuse, and enforce submission-rate limits;
- To diagnose technical problems and improve Website performance and usability;
- To comply with applicable legal, tax, accounting, regulatory, or recordkeeping obligations; and
- To establish, exercise, or defend legal claims and protect our rights, users, and business operations.
We do not use RFQ contact details for unrelated bulk marketing unless you have separately agreed to receive such communications.
4. Legal Bases for Processing
If data-protection law in your location requires a legal basis, we rely on one or more of the following:
- Steps requested before a contract: reviewing your inquiry, preparing a quotation, and discussing a possible order;
- Performance of a contract: processing and supporting a confirmed business transaction;
- Legitimate interests: operating a secure B2B inquiry website, responding to business communications, maintaining appropriate records, preventing abuse, and protecting legal rights;
- Legal obligations: meeting applicable accounting, tax, trade, regulatory, or law-enforcement requirements; and
- Consent: where consent is requested for optional cookies, analytics, or marketing communications.
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
5. Cookies and Similar Technologies
The Website may use cookies or similar technologies that are necessary for security, administration, form protection, session management, and core Website functions. The hosting environment may also create standard server logs.
If optional analytics services, such as Google Analytics 4 or 51.la, are enabled, those providers may process device, browser, IP-address, usage, and interaction information under their own terms and privacy policies. Where applicable law requires consent, we will request consent before using non-essential analytics technologies.
You can control cookies through your browser settings. Blocking necessary technologies may affect certain Website functions. We do not currently use inquiry information to make decisions based solely on automated processing that produce legal or similarly significant effects.
6. How We Disclose Information
We may disclose personal information only where reasonably necessary to operate the Website, review an inquiry, complete a transaction, protect our rights, or comply with law. Recipients may include:
- Website-hosting, database, backup, security, and technical-support providers;
- Email and SMTP service providers used to deliver inquiry notifications and replies;
- Analytics providers, but only when an analytics service is enabled;
- Product suppliers, inspection providers, freight forwarders, carriers, and logistics providers where relevant to a quotation or order;
- Professional advisers, including accountants, auditors, insurers, and legal advisers; and
- Courts, regulators, customs authorities, law-enforcement bodies, or other parties where disclosure is required or permitted by law.
We disclose only the information reasonably needed for the relevant purpose. We do not sell personal information in exchange for money, and we do not rent RFQ contact lists to third parties.
7. International Processing and Transfers
PLCStockHub receives inquiries from international visitors and may work with service providers, suppliers, or logistics providers in different countries. As a result, personal information may be processed outside your country or region, where privacy laws may differ.
Where applicable law requires transfer safeguards, we will use an appropriate legal mechanism or other permitted safeguard for the transfer.
8. Data Retention
We retain inquiry and business information only for as long as reasonably necessary for the purposes described in this Privacy Policy. The retention period depends on factors such as:
- Whether an inquiry remains active;
- Whether a quotation or transaction results from the inquiry;
- The need to maintain product, communication, transaction, warranty, dispute, or fraud-prevention records;
- Applicable tax, accounting, trade, or legal requirements; and
- The nature and sensitivity of the information and the risk associated with continued retention.
When information is no longer reasonably required, we will delete it, anonymize it, or restrict its use, subject to applicable legal and technical requirements. Short-term anti-spam and rate-limiting records may be retained for a limited period needed to prevent repeated submissions.
9. Data Security
We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. These measures may include access controls, input validation, anti-spam controls, secure administration, and restricted access to inquiry records.
No internet transmission or storage system is completely secure. You should avoid sending confidential or sensitive information that is not necessary for your inquiry.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of personal information;
- Request restriction of, or object to, certain processing;
- Request a portable copy of information you provided, where applicable;
- Withdraw consent where processing is based on consent;
- Opt out of certain sale, sharing, or targeted-advertising practices if applicable; and
- Submit a complaint to a competent privacy or data-protection authority.
These rights may be subject to legal exceptions. For example, we may retain information required for an active transaction, legal obligation, fraud prevention, security, or the establishment or defense of legal claims.
How to Submit a Privacy Request
Email [email protected] with the subject line Privacy Request. Describe the request and provide the email address used in your inquiry so we can locate the relevant record.
We may request limited additional information to verify your identity and protect your information from unauthorized disclosure or deletion. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.
We will respond within the period required by applicable law. You will not be discriminated against for exercising a privacy right.
11. Children’s Privacy
The Website is intended for business users and is not directed to children. We do not knowingly collect personal information from children through the Website. If you believe a child has provided personal information, contact [email protected] so the information can be reviewed and deleted where appropriate.
12. Third-Party Websites
The Website may contain links to manufacturer resources, logistics providers, communication platforms, or other third-party websites. Their privacy practices are controlled by their respective operators. Review the privacy policy of any third-party service before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our information practices, Website features, service providers, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date. Material changes may also be communicated through an additional Website notice where appropriate.
14. Contact
For questions about this Privacy Policy or our handling of personal information, email [email protected].